DHL Express is committed to providing customers with the best express service. As a result, we provide a wider network coverage around the world than any other express company.
Remote Area Services
Additional fee
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Charging Mechanism
cost
Remote area delivery
When delivering to remote areas. / Remote Area Delivery / This surcharge is charged for express delivery to remote or unserviced areas. / Applicable to domestic and international shipments.
Per Ticket
RMB 3.7 per kilogram, minimum charge RMB 168.00
Remote Area Pickup
Import Express from Remote Areas / Remote Area Pickup / This surcharge will be levied on import express shipments sent from remote or unserviced areas. / Applicable to domestic and international shipments.
DHL operates in certain countries that are high risk. Surcharges are imposed when using DHL to send or receive shipments from high risk countries that are plagued by war, civil unrest, terrorism, etc. Affected countries (subject to change): Afghanistan, Iraq, Libya, Somalia, Mali, Niger, Sudan, Syria, Ukraine and Yemen
Per Ticket
RMB150.00
Restricted destination surcharge
The surcharge imposed when using DHL to send or receive shipments from countries/regions subject to trade restrictions as determined by the United Nations Security Council. Affected countries/regions (subject to change): Central African Republic, Democratic Republic of Congo, Iran, Iraq, North Korea, Libya, Somalia, Syria and Yemen
Per Ticket
RMB230.00
Data Correction
Additional fee
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Charging Mechanism
cost
Address correction surcharge
When DHL is unable to complete delivery due to incomplete, expired or incorrect recipient address information filled in on the waybill, DHL will charge this surcharge after it eventually obtains the correct address and completes delivery.
Per Ticket
International: RMB 80.00
Data entry surcharge
Additional charges for non-electronic, paper handwritten waybills. This fee does not apply to electronic waybills.
Per Ticket
RMB39.00
Additional Operations
Additional fee
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Charging Mechanism
cost
Overweight shipment surcharge
For each single parcel or pallet, the actual weight or volumetric weight exceeds 70 kg. Applicable to domestic and international shipments.
Every
International: RMB 670.00 Domestic: RMB 370.00
Extra long shipment surcharge
For each parcel or pallet, if the length of any side of the single piece exceeds 120 cm, an additional fee will be charged. Applicable to domestic and international shipments.
Every
International: RMB 350.00 Domestic: RMB 175.00
Unable to stack pallet surcharge
When your pallet shipment cannot be stackedThis surcharge applies to each individual pallet shipment that cannot be stacked due to the shipper's request or due to shape, content or packaging material. Applies to domestic and international shipments.
Each pallet
International: RMB 1,750.00 Domestic: RMB 875.00
Temporary surcharge
Additional fee
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Charging Mechanism
cost
emergency surcharge
Normal Service in Emergency SituationsA temporary surcharge to compensate for the increased operating costs incurred by DHL in responding to an emergency situation beyond its control. The Emergency Situation Surcharge rate is adjusted to reflect changing market conditions and air capacity.
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