Dear Customer,
According to the latest news, due to the heavy rain in the UAE yesterday, the city was severely flooded and all personnel were unable to enter the workplace, which affected customs clearance and collection. Our colleagues in Dubai were unable to work normally today, and both transit and UAE shipments are expected to be delayed.
Therefore, we solemnly inform you that once the UAE resumes operations, our company will handle all stranded express shipments as soon as possible to ensure that the transfer is completed as soon as possible. We deeply apologize for some inconvenience during this period and thank you for your understanding and support.
Please understand the impact that this force majeure may have on your express delivery. We will do our best to handle related matters as soon as possible. If you have any questions or emergencies, please feel free to contact us.
Thank you again for your trust and support for CZL Express.
Sincerely, CZL Express
Due to heavy rains in the UAE, our company is unable to operate normally and the delivery of express parcels is delayed. Once operations are resumed, we will handle the stranded express parcels as soon as possible. Thank you for your understanding and support.
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