Dear Customer:
Hello! CZL Express would like to inform you of an important policy update. Please pay attention and adjust the relevant operating procedures in a timely manner.
📌 Policy effective date
According to FedEx official notice,From August 23, 2025, the commodity description requirements for all export goods will be comprehensively upgraded.
⚠️ New regulatory requirements explained
To ensure smooth international express delivery, FedEx requires all exported goods to provideClear, accurate, and detailedA vague or incomplete description may result in:
- ❌ The shipping bill cannot be generated
- ❌ The shipment was refused for pickup at the origin
- ❌ The shipment is temporarily detained until the complete information is provided
📝 Product Description Standard Example
To help you better understand the new regulations, we have compiled the following comparative examples:
✅ Correct example:
- kids toys: Should be described as "children's toys made of plastic"
- Women's clothing: Should be described as "women's dresses made of 60% cotton 40% polyester"
❌ Incorrect example:
- Just write "toys"
- Just write "clothing"
🚨 Special reminder for EU imports
From September 1, 2025, the EU will implement stricter import controls:
Import shipments with incomplete or ambiguous product descriptions may face the following challenges when entering the EU:
- 🔸 Import refused
- 🔸 Incurring high fines
Important Tips: If a fine is incurred and the recipient refuses to pay, all costs will be borne by the sender, including but not limited to fines and goods return costs, andNo retroactive limitation period.
💡 Warm suggestions
- Please check your product description templates immediately to ensure compliance with the new regulations
- It is recommended to prepare a detailed product information list in advance
- If you have any questions, please contact our customer service team in time
CZL Express will continue to provide you with professional and efficient international express services. Thank you for your understanding and cooperation!
For more information or assistance, please feel free to contact us.
CZL Express International Express
Bringing the world within reach
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