Effective Date: January 1, 2026
Remote areas
| Additional fee | describe | Charging Mechanism | cost |
|---|---|---|---|
| Remote area delivery | When shipping to remote areas. This surcharge will be levied for express deliveries to remote or unserviced areas. | Per Ticket | RMB 4.00 per kilogram, minimum charge RMB 200.00 |
| Remote Area Pickup | Import express shipments from remote areas This surcharge will be levied on imported express shipments from remote or unserviced areas. | Per Ticket | RMB 4.00 per kilogram, minimum charge RMB 200.00 |
Safety
| Additional fee | describe | Charging Mechanism | cost |
|---|---|---|---|
| High risk area surcharge | DHL operates in certain countries that carry high risks. A surcharge imposed when using DHL to send or receive shipments from high-risk countries/regions affected by war, civil unrest, terrorism, etc. Affected countries/regions (subject to change): Afghanistan, Burkina Faso, Democratic Republic of Congo, Haiti, Iraq, Lebanon, Libya, Mali, Somalia, Sudan, Syria, Ukraine, Venezuela, and Yemen. | Per Ticket | RMB230.00 |
| Restricted destination surcharge | Express delivery services need to comply with relevant trade restrictions A surcharge imposed when using DHL to send or receive shipments from countries/regions subject to trade restrictions as determined by the United Nations Security Council. Affected countries/regions (subject to change): Central African Republic, Democratic Republic of Congo, Iran, Iraq, North Korea, Libya, Somalia, and Yemen. | Per Ticket | RMB230.00 |
Data Correction
| Additional fee | describe | Charging Mechanism | cost |
|---|---|---|---|
| Address correction surcharge | Our top priority is to ensure that your shipment reaches the correct recipient. When DHL is unable to complete delivery due to incomplete, expired or incorrect recipient address information filled in on the waybill, DHL will charge this surcharge until it obtains the correct address to complete delivery. | Per Ticket | RMB87.00 |
| Data entry surcharge | Electronic order preparation is the guarantee of on-time delivery. Additional charges for non-electronic, paper handwritten waybills. This fee does not apply to electronic waybills. | Per Ticket | RMB79.00 |
Additional Operations
| Additional fee | describe | Charging Mechanism | cost |
|---|---|---|---|
| Overweight shipment surcharge | Single piece of cargo exceeds 70 kg For each single parcel or pallet shipment, an additional charge will be applied if the actual or volumetric weight exceeds 70 kg. | Every | International shipment: RMB 840.00 |
| Extra long shipment surcharge | Large shipments with the longest side exceeding 100 cm or the second longest side exceeding 80 cm This surcharge will be triggered for each individual parcel or palletized shipment if the longest side of the parcel exceeds 100 cm or the second longest side exceeds 80 cm. This does not apply to shipments for which an overweight surcharge has already been charged. | Every | International: RMB 155.00 |
| Unable to stack pallet surcharge | When your pallet cargo cannot be stacked This surcharge applies to each individual palletized shipment that cannot be stacked due to the shipper's requirements, or because of the shape of the pallet, its contents, or the packaging materials. It does not apply to pallets weighing less than 25 kg. | Each pallet | International: RMB 2,340.00 |
| Unable to carry surcharge | When the actual weight of the shipment is between 25 kg and 70 kg, or when the shipment is difficult to handle... This surcharge applies to single packages that meet one or more of the following criteria: – Actual weight is between 25 kg and 70 kg – Not completely packed into the outer box - Use non-corrugated cardboard materials for packaging, such as metal, wood, leather, rigid or flexible plastics, foam, etc. – Use shrink film or stretch film for packaging. - Round or cylindrical goods, such as barrels, cans, drums, tires, etc. - Contains wheels, handles, or ropes, etc. – May cause entanglement, damage to other packages or operating systems Not applicable to shipments for which overweight or overlength surcharges have already been charged. | Every | International: RMB 155.00 |