DHL Rules for 2023
Surcharges
DHL Express is committed to providing customers with the highest quality express services. As a result, we offer broader network coverage worldwide than any other courier company.
Remote Area Services
| Surcharge | Description | Charging Method | Fee |
|---|---|---|---|
| Remote Area Delivery | For deliveries to remote areas. / Remote area delivery / This surcharge applies to shipments delivered to remote or unserviceable areas. / Applies to domestic and international shipments. | Per shipment | RMB 3.7 per kilogram, minimum charge RMB 168.00 |
| Remote Area Pickup | Inbound shipments from remote areas / Remote area pickup / This surcharge applies to inbound shipments originating from remote or unserviceable areas. / Applies to domestic and international shipments. | Per shipment | RMB 3.7 per kilogram, minimum charge RMB 168.00 |
Security Services
| Surcharge | Description | Charging Method | Fee |
|---|---|---|---|
| High-Risk Area Surcharge | DHL operates in certain high-risk countries/areas. This surcharge applies to shipments sent to or received from high-risk countries/areas severely affected by war, civil unrest, or terrorism when using DHL. Affected countries/areas (subject to change): Afghanistan, Iraq, Libya, Somalia, Mali, Niger, Sudan, Syria, Ukraine and Yemen | Per shipment | RMB 150.00 |
| Restricted Destination Surcharge | Courier services must comply with relevant trade restrictions. This surcharge applies to shipments sent to or received from countries/areas subject to trade restrictions as determined by the UN Security Council. Affected countries/areas (subject to change): Central African Republic, Democratic Republic of the Congo, Iran, Iraq, North Korea, Libya, Somalia, Syria and Yemen | Per shipment | RMB 230.00 |
Data Corrections
| Surcharge | Description | Charging Method | Fee |
|---|---|---|---|
| Address Correction Surcharge | This surcharge applies when DHL cannot complete delivery because the recipient address information on the waybill is incomplete, outdated, or incorrect, and DHL obtains the correct address and completes delivery. | Per shipment | International shipments: RMB 80.00 |
| Data Entry Surcharge | An additional fee for using non-electronic, handwritten paper waybills. This fee does not apply to electronic waybills. | Per shipment | RMB 39.00 |
Additional Handling
| Surcharge | Description | Charging Method | Fee |
|---|---|---|---|
| Overweight Piece Surcharge | Individual pieces exceeding 70 kg. An additional fee applies to each individual package or pallet shipment with an actual or volumetric weight exceeding 70 kg. Applies to domestic and international shipments. | Per piece | International shipments: RMB 670.00 Domestic shipments: RMB 370.00 |
| Oversize Piece Surcharge | One side of an oversized piece exceeds 120 cm. An additional fee applies to each individual package or pallet shipment with any one side exceeding 120 cm. Applies to domestic and international shipments. | Per piece | International shipments: RMB 350.00 Domestic shipments: RMB 175.00 |
| Non-Stackable Pallet Surcharge | When your pallet shipment cannot be stacked. This surcharge applies to each individual pallet shipment that cannot be stacked at the shipper's request or due to its shape, contents, or packaging materials. Applies to domestic and international shipments. | Per pallet | International shipments: RMB 1,750.00 Domestic shipments: RMB 875.00 |
Temporary Surcharges
| Surcharge | Description | Charging Method | Fee |
|---|---|---|---|
| Emergency Situation Surcharge | Standard service in emergency situations A temporary surcharge to compensate for increased operating costs resulting from DHL responding to emergency situations beyond its control. Adjustments to emergency situation surcharge rates reflect changing market conditions and air capacity. | View more | View more |
| Peak season surcharge | Applies to shipments during peak season. Peak season periods are defined by DHL at its discretion and may include periods of high demand for transportation services or periods of higher operating costs. Changes to peak season surcharge details require 30 days' prior notice. | To be confirmed | To be confirmed |
Original source: https://mydhlplus.dhl.com/cn/zh/ship/surcharges.html
