(Continuously updated - September 3rd edition)
Dear Merchant:
Hello, due to the impact of the epidemic on the world, some countries and regions have experienced time delays or temporary closures of dedicated lines. In order to ensure the accuracy of your cargo information, the platform will pay close attention to the impact of the epidemic on logistics, make rapid adjustments based on the specific situation, and notify merchant partners as soon as possible, so that we can work together to overcome the difficulties.
1. Adjustment of logistics timeliness and transportation scope:
1. Sea and land transportation services: The impact on transit time and transportation scope is relatively small, so it is recommended to use them.
2. Express service:
- Affected by the epidemic, the volume of goods in warehouses for express warehouse-to-door services has surged, and there are varying degrees of delays in warehouse dispatch (an average of 2-3 working days);
The transit time of the following express routes may be delayed to varying degrees. The estimated time adjustment and route service capacity adjustment are as follows:
| line | Current estimated time | Remark |
| UPS Saver | 4-7 working days | US line: 6-9 working days,Remove weight limit |
| FedEx IP | 3-7 working days | US line: 7-11 working days |
| FedEx IE | 4-9 working days | US line: 10-16 working days |
| UPS Expedited | 5-10 working days | Remove weight limit |
| Aramex | 8-15 working days | |
| EMS | 25-50 working days | |
| Postal E-mail | 12-30 working days | |
| China-US Express Line | 18-23 working days |
- FedEx IP:Temporary closure of parcel services in India; The shipping countries vary greatly, please refer to the actual inquiry of the platform express service;
- FedEx IE:Temporary closure of parcel delivery services to India;
- UPS Saver: Due to the impact of the epidemic, the shipping countries have changed greatly, please refer to the actual inquiry of the platform express service; in order to ensure the transit time, each warehouse still has daily storage space restrictions;
- UPS Expedited: Due to the impact of the epidemic, in order to ensure the transit time, each warehouse still has daily storage space restrictions;
- EMS("Logistics Service-Query Quote and Place Order" line):The shipping services to some countries are temporarily closed. The specific details are subject to the price inquiry results.
2. About the assistance measures for delivery:
- Express warehouse to door delivery reminder: After placing an order, please print the shipping label and stick it on the package; in addition, please follow or log inOrder systemCheck the order arrival status and pay the express delivery fee in time to avoid the order being closed due to timeout.
Please be aware of this and properly arrange the transportation plan for your goods. If the changes in the epidemic situation bring other major impacts, the platform will adjust the existing rules in a timely manner according to the actual situation. Please pay close attention to the relevant announcements/rules.
Wuchuang Technology Logistics Service
August 19, 2020
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