For U.S. goods with a Hong Kong DHL tariff amount higher than US$500, the recipient must pay the tariff within 5 days, otherwise the shipment will be returned, and the recipient/sender will not be notified in advance before the return.
Please be sure to communicate with the American recipient about the customs duties payment issue before shipping. If the recipient fails to pay the customs duties within the valid time, causing the shipment to be returned, all costs will be borne by the sender.
In addition, DHL Hong Kong will strictly investigate cargo declaration issues and will detain shipments suspected of being under-declared/falsified. The shipments involved must provide a "transaction certificate" or "value certificate" within 3 days, otherwise DHL will return the shipment. .
The declared value of the goods must be the transaction price agreed upon by both the consignor and the consignor (ex-factory cost or purchase cost cannot be used as the declared value). It is recommended to provide transaction records from both parties with the goods to assist in customs clearance. For example, if the goods are shipped as samples or gifts, etc. The true market value of the goods must also be declared. If the goods are seized by local customs and the value is understated, the goods involved may be detained indefinitely by the local customs, forced to be returned to the place of shipment, destroyed, or a high fine will be charged to the shipper. Due to all the consequences and All costs shall be borne by the consignor.
Hope to know, thank you for your support and understanding!
Shanghai Wuchang Technology Co., Ltd.
October 21, 2020