We can accept customs declarations, but not FEDEX direct customer documents. Customer documents over 100KG are 100 yuan/item, and purchase orders are 150 yuan/item.
Acceptable tax prepayment (DDP), actual reimbursement according to bill
Magnetic inspection is available, the cost is 1 yuan/KG, and the minimum is 25 yuan/box. The magnetic inspection label must be affixed
Only remote areas are exempted, other miscellaneous fees are not exempted. Miscellaneous fee bill settlement
All surcharges are subject to the official FEDEX invoice. If you have any questions, you must first pay according to the official invoice and then file an appeal. The result of the appeal will be based on the feedback from UPS.
After the express delivery is signed for, if the recipient refuses to pay the import tariff at the destination, resulting in the tariff being directly confirmed to the sender's bill, the sender shall bear the full amount, and the tariff retroactive period is permanent!
All additional charges including but not limited to taxes, return shipping fees, and foreign refusal fees will be charged to the sender by our company!
Wooden boxes are acceptable (the boxes must be openable), but pallets are not accepted
fine
We do not accept dangerous goods such as chemicals, powders, liquids, foods, flammable and explosive products. The outer packaging contains dangerous goods signs. Our company found 1,000/ticket, and the channel dealer found 2,000/ticket. The account will be suspended for 5,000/ticket.
Outer packaging prohibited: Food packaging, liquid packaging, cigarettes, cosmetics and other non-compliant packaging goods, fined 100/ticket
It is forbidden to call 800 to check the case. If a customer makes an inquiry and complains without authorization, a fine of 1,000 yuan per ticket will be imposed.
Claims
If the express delivery is damaged or lost due to any reason, after investigation and confirmation, we will compensate the declared value + freight according to the official standards, but the maximum amount shall not exceed US$100. Please purchase insurance for high-value goods by yourself! Our company will not make any other additional compensation or any joint and several liability!
No claims for delays due to any reason will be accepted
There is instability in any channel. Once the channel is suspended, our company will make a refund by default.
The quotation is without any delay compensation and includes delays in all situations!
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