Generally, after the air cargo arrives at the destination airport, the airline will send a cargo arrival notice to the consignee according to the consignee information shown on the master bill, informing the consignee of the arrival of the cargo and allowing the consignee to arrange customs clearance and pick up the goods in a timely manner.
In this link, the information on the master bill is particularly important. The correct and complete company name, address, phone number, contact person and other information need to be displayed in the master bill so that the airline can contact the consignee accurately and in a timely manner.
Can the consignee pick up the goods without an air waybill?
The functions of an air waybill and an ocean bill of lading are completely different, and they are not certificates of property rights.
Therefore, there is no air waybill. Customers can pick up the goods as long as they have the arrival notice and can prove that the consignee is the consignee on the master bill.
Is a waybill number required for international air freight pick-up?
International air freight delivery process:
1. After receiving the air waybill, the shipper faxes it together with the commercial invoice and packing list to the customer at the destination airport.
2. After the goods arrive at the destination airport, the airline will generally notify the consignee to pick up the goods. 3. The consignee can go to the airline warehouse or agent warehouse to pick up the goods with the documents faxed by the shipper, the company letter of introduction, and the consignee's identity certificate.
Is a waybill number required for overseas delivery?
Generally speaking, the bill of lading number is at the top corner of the bill of lading. For international freight, if the customer knows the waybill number, he can pick up the goods in time. However, without the waybill number, when the goods arrive at the destination, the ground agent at the destination will also notify the customer to pick up the goods. This is different from sea freight, and it is not necessary to have a waybill to pick up the goods.
If the goods have been picked up, it is not a big problem. You have the customs declaration information of the shipper. You can issue an invoice to the shipper and ask them to pay the freight. If they do not pay for a long time, you can sue them.
In this case, you should ask the agent to notify you before releasing the goods.
How long does it take to pick up the goods at the destination airport?
It usually takes several hours to unload cargo from an airplane, depending on whether it is a passenger plane or a cargo plane, and whether it is loaded on pallets or shipped in bulk. Generally, the cargo will be unloaded from the pallets and transported to the customs warehouse at the destination airport within 3 hours after arrival. The cargo can then be picked up after customs clearance. The speed of customs clearance depends on the customs clearance capability of the customs broker, and it can normally be completed in one or two days.
The pick-up time varies depending on the country and the processing method.
What will be the consequences if you don’t pick up the goods when they arrive at the destination airport?
After the goods arrive at the destination airport, if no one picks up the goods within a certain period of time, different customs will take different measures against the goods.
Customs in some countries will destroy them;
Customs in some countries will require the goods to be returned by the original route, but the return will involve costs such as storage at the destination airport.
If the consignee intends to abandon the goods, he/she needs to provide an abandonment declaration to the airline. The abandoned goods handling fees and storage fees incurred at the destination airport shall be paid by the consignee or consignor.
I checked the bill of lading number online and found that the goods have arrived at the destination airport, but I have not received the pick-up notice. What should I do?
First, you need to confirm with the airline at the destination airport whether the air cargo has arrived at the destination airport.
Sometimes the airline at the destination airport may not have had time to notify the customer to pick up the goods. The consignee can call the airline himself for help inquiring.
What to do if the goods are found to be damaged when picking them up?
In this case, the consignee must first find the airline or ground agent to provide proof that the goods are abnormal. The consignee must clearly state the damage and quantity of the goods, and require a reasonable explanation and corresponding compensation plan.
A reminder to all cargo owners: Generally speaking, in international transportation, after the airline company provides proof of abnormality of the cargo, the consignee can first pick up the cargo and then file a claim with the destination airport.
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