UPS fake account crisis: fake orders, low prices, fines, and product deductions, victim sellers continue to emerge, popular science about fake accounts

It is understood that fake accounts are also called "fake orders" and "technical accounts". The former takes advantage of UPS loopholes, opens a UPS account in the name of a trading company, promises the volume of goods, gets a discount, and then sells it at cost price or slightly lower. Go to the market to collect the goods at a crazy price or sell them to others for orders. Because the UPS company uses a monthly settlement method, it means that there is no business to receive the goods in the early stage until the payment is delayed until UPS closes the account. The latter uses the UPS bill numbering rules to crack and then directly prints the bill for shipment.

In 2023, the cross-border e-commerce logistics industry is full of smoke. Behind the "roll price, roll time, roll service", not all are high-quality and low-price, but there are many invisible low-price traps.

Although with the tightening of policies, official platforms have severely cracked down on false behavior. But in this cat-and-mouse game, unscrupulous freight forwarding companies are still deciphering the loopholes of the platform, looking for ways to make quick money, and tempting sellers to take the bait.

The UPS "rogue account" controversy continues

During this period, a lot of news revealed that UPS is undergoing a major rectification, and will strictly investigate issues such as stealing areas, stealing weight, and using unauthorized accounts. If caught, it will have a series of serious consequences, ranging from paying back freight, downgrading discounts, and suspending operations. The whole container delivery service is out of the warehouse; and the order issued by a fake account may not be scanned online, will not be delivered, and may also face destruction. In serious cases, you may be sued and the relevant legal responsibilities will be pursued, and the delivery warehouse address will be blacklisted.

This turmoil is still escalating, and there are constant speculations and news that are true or false.

The freight forwarder also informed that UPS has identified a list of problematic accounts and is conducting spot checks of local accounts in Los Angeles for verification.

In this regard, some people in the industry said that in response to the problem of fraudulent accounts, UPS had cut off many accounts and seized sellers' goods, and the freight forwarding company also lost a lot of money. However, the problem still persisted, prompting UPS to start a strict investigation and carry out large-scale rectification.

So, how harmful is the influence of fake accounts?

If discovered, UPS may directly cancel the pick-up from the warehouse with illegal accounts, which will affect the back-end delivery in the United States and even delay the delivery of goods. Moreover, once the goods with fake accounts are inspected, the delivery of the goods may be stopped. Some logistics companies require customers to pay to redeem the goods. In serious cases, the goods may be directly destroyed, and they may even face legal liability.

However, due to the huge attractive profits behind fake accounts, many freight forwarding companies have also taken risks.

Now, due to loopholes in the drilling platform, some heads of freight forwarding companies have been warned, their goods have been seized, or even fined, and they are facing the risk of their capital chains being broken.

Judging from previous cases, foreign agents were issued sky-high fines after being investigated. Under the huge fines, the freight forwarders had to run away, and it was common for sellers' goods to be implicated.

Freight forwarding companies create false bills of lading

It is reported that some freight forwarding companies obtain false orders through certain methods, allowing sellers to use them for normal shipments without their knowledge. As a result, these goods with false face orders were not delivered for a long time. After communicating with the forwarding company, the seller discovered that the goods had false face orders and refused to compensate according to the price, causing the shipper to lose both money and goods.

According to the freight forwarder, the fake orders were also made using fraudulent accounts, and the order fees were very cheap. This is what happened now that they were discovered.

Currently, there are many similar phenomena surfacing.

On April 28, a seller said that his goods originally showed where they were delivered, but 10 days ago, they suddenly changed to on the way. After asking UPS customer service, I found out that the tracking number was fake.

The seller said on social media: "I asked the shipping company and they said that the courier did not pay the order, so UPS withheld the goods. I'm afraid it took so long to destroy them all."

"Unless Shipper pays back all the money to UPS, the goods may not be available," the seller said.

According to freight forwarders in the United States, the phenomenon of UPS fake orders has become more serious during this period. Customers in the company's Los Angeles warehouse were given fake orders. As a result, UPS now does not send trucks to pick up goods, and all goods that can be picked up are returned.


In this regard, freight forwarding companies and sellers with formal accounts feel very helpless.

"Since last year, many fake accounts have appeared, disrupting the market and grabbing customers at ultra-low prices, which is exhausting. When it comes to grabbing customers at low prices, regular accounts cannot grab fake ones."

Fake receipts shipped from overseas warehouses in the United States are also hardest hit.

Many logistics companies attract customers at low prices, use their own "free account" to export the receipt, and then send the receipt to overseas warehouses, and let the overseas warehouse directly print the receipt and paste it on the package for delivery. Problems are discovered in one order Logistics companies run away; or they use lower discount prices in the market to attract customers wildly, because express companies generally use monthly settlement methods, and only make cash settlements with customers. After a month, they receive a large amount of customer payments and then run away. road.

Whether it is an overseas warehouse or last-mile delivery, it is very difficult to handle the goods after they arrive overseas. You can only understand the status quo through online communication, and they are often seized and destroyed. If you choose an unreliable logistics company, you will easily lose both money and goods.

It is worth mentioning that false receipts are very common in the cross-border logistics industry. At the beginning of this year, due to the abuse of fake face sheets. The United States Postal Service (USPS) has officially submitted to the federal government its latest plan for dealing with false receipts and packages. If the plan is approved, USPS employees will have the right to inspect all suspicious packages and centrally destroy packages confirmed to be false, without the need for separate notification or permission from the recipient/sender.

Currently, there is still low-price competition in the cross-border logistics market. UPS and the United States Postal Service strictly check fake accounts, which will help curb the proliferation of false orders and make the cross-border logistics industry a pure land.

In the above cases, I hope that fellow sellers can take a lesson and choose the logistics providers they cooperate with carefully, and do not blindly pursue beautiful prices while ignoring service quality.

Original text from:https://mp.weixin.qq.com/s/fSkJ_ANHkU5o4kPZ8BD49g

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