Effective date: January 1, 2025
Remote Area Services
Additional fee | describe | Charging Mechanism | cost |
---|---|---|---|
Remote area delivery | When shipping to remote areas.
This surcharge will be levied for express deliveries to remote or unserviced areas. | Per Ticket | RMB 4.00 per kg, minimum charge RMB 172.00 |
Remote Area Pickup | Import express shipments from remote areas
This surcharge will be levied on imported express shipments from remote or unserviced areas. | Per Ticket | RMB 4.00 per kg, minimum charge RMB 172.00 |
Security Services
Additional fee | describe | Charging Mechanism | cost |
---|---|---|---|
High risk area surcharge | DHL operates in certain countries that carry high risks.
A surcharge imposed when using DHL to send or receive shipments from high-risk countries/regions affected by war, civil unrest, terrorism, etc. Affected countries (subject to change): Afghanistan, Burkina Faso, Haiti, Iraq, Israel, Lebanon, Libya, Mali, Somalia, Sudan, Syria, Ukraine, Venezuela and Yemen. | Per Ticket | RMB230.00 |
Restricted destination surcharge | Express delivery services need to comply with relevant trade restrictions
A surcharge imposed when using DHL to send or receive shipments from countries/regions subject to trade restrictions as determined by the United Nations Security Council. Affected countries/regions (subject to change): Central African Republic, Democratic Republic of the Congo, Iran, Iraq, North Korea, Libya, Somalia, Syria and Yemen | Per Ticket | RMB230.00 |
Data Correction
Additional fee | describe | Charging Mechanism | cost |
---|---|---|---|
Address correction surcharge | Our top priority is to ensure that your shipment reaches the correct recipient.
When DHL is unable to complete delivery due to incomplete, expired or incorrect recipient address information filled in on the waybill, DHL will charge this surcharge until it obtains the correct address to complete delivery. | Per Ticket | RMB87.00 |
Data entry surcharge | Electronic order preparation is the guarantee of on-time delivery.
Additional charges for non-electronic, paper handwritten waybills. This fee does not apply to electronic waybills. | Per Ticket | RMB79.00 |
Additional Operations
Additional fee | describe | Charging Mechanism | cost |
---|---|---|---|
Overweight shipment surcharge | Single piece of cargo exceeds 70 kg
For each single parcel or pallet shipment, an additional charge will be applied if the actual or volumetric weight exceeds 70 kg. | Every | International: RMB 750.00 |
Extra long shipment surcharge | Large goods with a single side exceeding 100 cm
For each parcel or pallet, an additional fee is charged if the length of any side of the parcel exceeds 100 cm. | Every | International: RMB 155.00 |
Unable to stack pallet surcharge | When your pallet cargo cannot be stacked
This surcharge applies to each single palletized load that cannot be stacked at the shipper's request or due to the pallet's shape, contents or packaging materials. It does not apply to pallets under 30 kg. | Each pallet | International: RMB 2,340.00 |
Unable to carry surcharge | The actual weight of a single piece of express shipment is between 25kg and 70kg
A surcharge is charged for each individual package in each shipment with an actual weight between 25 kg and 70 kg. | Every | International: RMB 155.00 |