The news, channel regulations, common foreign trade information and other information shared by our company.
The delivery time shown in the price inquiry is the estimated delivery time from the current channel to the mainstream countries, excluding weekends. South America, Africa and other regions may be delayed by 3 working days, and the delivery time to remote countries is about 14 days. It is recommended to check the notes for more information. If you have any questions, please contact customer service.
Dear Customer,
Dear Valued Customer,
At DHL Express, we pride ourselves on our global network, local knowledge, and reliable delivery services. To maintain this high level of service, we must remain flexible and resilient enough to successfully respond to the ups and downs of global trade volumes.
At DHL Express, we pride ourselves on our global network, our local knowledge, and our ability to offer a reliable delivery service. To maintain this high level of service, we must remain agile and resilient as we successfully navigate the ebbs and flows of global trade volume.
To ensure operational continuity during this period of high demand, we willThe demand surcharge will be charged from September 15, 2024 to January 31, 2025 (this is the estimated collection period. If there is any adjustment, it will be announced on the DHL Express official website 30 days in advance)The demand surcharge will apply to DHL's international time-definite express products (including Worldwide Express, 9am Express, 10:30am Express, Noon Express, Single-Daughter Express, Medical Express, and Easy Delivery Box).At that time, the customer's shipment will be subject to an additional demand surcharge based on the above period (including possible adjustments).
To ensure operational continuity during a period of high demand, we will be activating a Demand Surcharge effective 15 September 2024 until 31 January 2025 (This is the expected collection period. If there were any adjustments on such expected collection period, the advance 30 days' notice will be available on the DHL Express website). The Demand Surcharge will be levied on DHL Express Worldwide, DHL Express 12: 00, DHL Express 10:30, DHL Express 9:00, DHL Medical Express, DHL Breakbulk Express, DHL Express Easy shipments. Customers delivering the shipments during this above period and its adjustment (if any) will be deemed to accept the Demand Surcharge for the above period and its adjustment (if any).
In addition to using its own cargo aircraft to deliver your goods, DHL Express also purchases a large amount of commercial air transport capacity as support. This unique model ensures our network coverage, transportation capacity and service level, allowing our services to connect with more than 220 countries and regions around the world.
DHL Express transports your shipments around the world using dedicated DHL aircraft, supported by significant amounts of commercial airline capacity. This unique model provides the coverage and service levels that you have come to expect, connecting all 220+ countries and territories worldwide.
During periods of high demand, freight volumes significantly exceed DHL's network capacity. In addition to this, global trade has become increasingly unpredictable, volatile and challenging in recent years. Demand surcharges allow us to allocate additional resources and capacity as needed to adapt to these global market dynamics, allowing us to continue to provide you and your customers with exceptional service during this time. At the same time, demand surcharges help us cover the costs associated with responding to these global market dynamics.
During periods of high demand, the shipment volume materially exceeds DHL's base level of network capacity. In addition to that, recent years have seen global trade becoming increasingly unpredictable, volatile and challenging. Introducing the Demand Surcharge allows us to allocate additional resource and capacity where needed to accommodate these global dynamics which enables us to continue delivering the excellent service to you and your customers during such periods. And the Demand Surcharge supports the recovery of the costs associated with managing a more dynamic global network.
Demand surcharges, also known as peak season surcharges, are common surcharges that have been used in the logistics industry for many years.
The Demand Surcharge, also referred to as Peak Season Surcharge, is a commonly applied extra charge in the logistics industry and has been for many years.
The demand surcharge will be charged in RMB per kilogram according to the origin and destination. Please check the DHL Express official website for the specific charging standards and amounts of the demand surcharge. Please note that the demand surcharge will be included in the base of the fuel surcharge.
The Demand Surcharge will apply per shipment in RMB per kg according to the origin and destination. Please refer to the DHL Express website for specific charging standards and amount for the Demand Surcharge. Please note that Fuel Surcharge is applicable to the Demand Surcharge.
DHL reserves the right to modify the amount and applicable date of the demand surcharge as needed. Any changes to the amount or applicable date of the demand surcharge will be announced on the DHL Express official website 30 days in advance. You can also obtain the latest information on the demand surcharge and the calculation method at any time through the DHL Express official website:Website | DHL Express | https://mydhlplus.dhl.com/cn/zh/ship/surcharges.
DHL reserves the right to modify charge amounts and dates of application for the Demand Surcharge as needed. Should there be any modifications to the charge or the applicable dates, we will provide advance notice of 30 days in the DHL Express website, however, to stay up to date with the latest information about Demand Surcharge and to understand how these surcharges are calculated, please visit Website | DHL Express | https://mydhlplus.dhl.com/cn/en/ship/surcharges.
We value your business and appreciate your support of the demand surcharge. We are confident that by implementing this surcharge we will be able to adequately meet your needs and maintain an excellent quality of service.
We value your business and appreciate your support with the activation of this surcharge. We are confident that by implementing Demand Surcharge, we will be fully equipped to meet your expectations and maintain excellent service quality.
If you have any questions, please contact your DHL Account Manager.
Should you have any questions, please reach out to your DHL representative.
Thank you for your trust and cooperation.
Thank you for your trust and cooperation.
Sincerely,
Regards,
DHL-Sinotrans International Air Express Co., Ltd.
August 2024
DHL-Sinotrans International Air Courier Ltd.
August, 2024
Dear Customer:
Thank you for your continued support and trust in CZL Express. In order to better improve the quality of service, we willThis Saturday (August 17) Conduct team building activities in Qingdao. Therefore,Our company will suspend business on that dayWe apologize for any inconvenience this may cause.
If you have any urgent needs during this period, please contact us via the following methods:
We will resolve the issue for you as soon as possible and thank you for your understanding and cooperation.
Thank you again for your support of CZL Express, and we look forward to seeing you again next Monday!
wish you a happy life!
CZL Express Team
When the following occursAll situationsFedEx will charge a designated customs clearance agent surcharge ofRMB 96 per air waybill or RMB 10.7 per kilogram, whichever is higher. This fee isThe sender bears, subject to the invoice.
Please note that this additional fee may be incurred for shipments that the recipient clears by themselves. Please communicate fully with the customer before shipment. If this fee appears on the FedEx bill, the senderMust bear, and it is not disputed. FedEx has clear terms and conditions.
If you choose to ship, it means that you have known and accepted the above terms. Thank you for your understanding and cooperation
original: https://www.fedex.com/zh-cn/shipping/surcharges/demand-surcharge.html
Demand surcharge from 5 August 2024 (Mainland China)
FedEx may impose demand surcharges during a period of increased shipping volumes, increased capacity demand, rising operating costs, and multiple pressures on the transportation network.
Starting August 5, 2024, FedEx will charge a demand surcharge for international shipments shipped at the Mainland China export rate.
| Serve | country / region | Surcharge per kg* (RMB) | |
|---|---|---|---|
| Priority^^^ | Economy^^^^ | ||
| Shipments exported from Mainland China | Australia and New Zealand¹ | 0 yuan/kg | 0 yuan/kg |
| Asia² | 0 yuan/kg | 0 yuan/kg | |
| United States, Canada, Mexico and Puerto Rico³ | 4 yuan/kg | 4 yuan/kg | |
| Europe⁴ (EU) | 6.4 yuan/kg | 6.4 yuan/kg | |
| India | 6.4 yuan/kg | 6.4 yuan/kg | |
| Middle East, Indian Subcontinent and Africa⁵ (MEISA) | 6.4 yuan/kg | 6.4 yuan/kg | |
| Latin America⁶,⁷ (LAC) | 0 yuan/kg | 0 yuan/kg | |
| ImportOne™ shipments to Mainland China | Australia and New Zealand¹ | 0 yuan/kg | 0 yuan/kg |
| Asia² | 0 yuan/kg | 0 yuan/kg | |
| United States, Canada, Mexico and Puerto Rico³ | 0 yuan/kg | 0 yuan/kg | |
| Europe⁴ (EU) | 0 yuan/kg | 0 yuan/kg | |
| India | 0 yuan/kg | 0 yuan/kg | |
| Middle East, Indian Subcontinent and Africa⁵ (MEISA) | 0 yuan/kg | 0 yuan/kg | |
| Latin America⁶,⁷ (LAC) | 0 yuan/kg | 0 yuan/kg |
Demand Surcharges will be determined by FedEx at its sole discretion and are subject to the terms and conditions set forth in the FedEx Service Guide and FedEx Standard Conditions of Carriage for the country of shipment origin. FedEx reserves the right to modify Demand Surcharges, including but not limited to rates, terms, applicable areas or any other conditions. FedEx may also cancel, modify or adjust any waiver of Demand Surcharges at its sole discretion with prior notice.
The above surcharge amounts are for reference only and may vary depending on the rate class or rate sheet you register with FedEx. To find out the actual surcharges for your shipment, log in to your FedEx account and use the Rates & Transit Times application at fedex.com. If you have any questions, please contact your local sales or customer service team.
Some of the countries listed above that are in different geographic regions may be subject to the same surcharge amount (per kg) if they are grouped into the same pricing area under any given rate sheet or price list. For details, please refer to the regional index of the FedEx rate sheet or price list you registered, or contact your local sales or customer service team.
^*^ This surcharge has a minimum charge for all international parcel and freight shipments, regardless of the market rate at the origin.^^^The minimum charge is RMB 7.2 per parcel shipment and RMB 362 per international heavy cargo shipment^^The actual surcharge amount will be converted to the settlement currency.
^^^ Parcel shipment services include: FedEx Envelope, FedEx Pouch, FedEx International Priority (IP), FedEx International Priority Express (IPE), FedEx International Economy (IE), FedEx International Early (IF), FedEx 10kg Box, FedEx 25kg Box, FedEx International Priority Distribution (IPD), FedEx International Economy Distribution (IED), and FedEx International eCommerce (FICP).
^^^^ Heavy cargo services include: FedEx International Priority Freight (IPF), FedEx International Economy Freight (IEF), FedEx International Priority Distribution Freight (IDF), and FedEx International Air Freight (FDF).
^^^^^ Priority services include: FedEx Envelope, FedEx Pouch, FedEx International Priority (IP), FedEx International Priority Express (IPE), FedEx International Priority Freight (IPF), FedEx International Early (IF), FedEx 10kg Box, FedEx 25kg Box, FedEx International Priority Distribution (IPD), FedEx International Priority Distribution Freight (IDF), and FedEx International eCommerce (FICP).
^^^^^^ Economy services include: FedEx International Economy (IE), FedEx International Economy Freight (IEF), FedEx International Economy Distribution (IED), and FedEx International Air Freight (FDF).
^#^ Applies only to customers registered for the ImportOne service. Customers registered for the ImportOne service will receive a discount based on the destination-based International Import Express base rate published in their pricing agreement. For all other customers not registered for the ImportOne service, the surcharge imposed on import/third-party shipments will be determined by the country of origin.
1.** Australia and New Zealand:** Includes Australia, New Zealand, Brunei, Cambodia, Guam and Laos.
2.**Asia:** Includes Japan, Singapore, South Korea, Hong Kong SAR, Malaysia, Taiwan, Thailand, Vietnam, Philippines, Indonesia, Macau SAR and Mongolia.
3.** United States, Canada, Mexico and Puerto Rico:** Includes the United States, Canada, Mexico, Puerto Rico, and other countries that fall under the same pricing zone of the FedEx rate sheet or price list you register.
4.** European Union:** Includes the United Kingdom, Germany, France, Italy, Israel, Netherlands, Spain, Switzerland, Belgium, Sweden, and other countries that fall under the same pricing region of the FedEx rate sheet or price list you register.
5. Middle East, Indian Subcontinent and Africa: Includes United Arab Emirates, South Africa, Saudi Arabia, Kuwait, Pakistan, Morocco, Qatar, Bangladesh, Sri Lanka, Algeria, Egypt, Nigeria, Bahrain, Oman and other countries that fall under the same pricing zone of the FedEx rate sheet or price list you register.
6. Latin America and the Caribbean: Includes Brazil, Chile, Colombia, Peru, Argentina, Ecuador, Guatemala, Costa Rica, Dominican Republic, Panama, and other countries that fall under the same pricing zone of the FedEx rate sheet or price list you register for.
7. Surcharge amounts also apply to other countries: American Samoa, Cook Islands, Fiji, French Polynesia, Tahiti, Marshall Islands, Micronesia, New Caledonia, Northern Mariana Islands, Rota, Saipan, Tinian, Palau, Papua New Guinea, Samoa, Timor-Leste, Tonga, Vanuatu, Wallis and Futuna.
UAE Consolidation Line:
UAE FBA line:
Dubai DHL Economy, CZL UAE Economy, Dubai FEDEX Economy, Dubai UPS Economy:
Dubai DHL special offer, CZL UAE special offer line:
Dubai DHL Express, CZL UAE Express, Dubai FEDEX Express, Dubai UPS Express:
The above is the latest update of CZL Express's international express service. If you have any questions or need further consultation, please feel free to contact our customer service team.
Dear Customer,
According to the latest news, due to the heavy rain in the UAE yesterday, the city was severely flooded and all personnel were unable to enter the workplace, which affected customs clearance and collection. Our colleagues in Dubai were unable to work normally today, and both transit and UAE shipments are expected to be delayed.
Therefore, we solemnly inform you that once the UAE resumes operations, our company will handle all stranded express shipments as soon as possible to ensure that the transfer is completed as soon as possible. We deeply apologize for some inconvenience during this period and thank you for your understanding and support.
Please understand the impact that this force majeure may have on your express delivery. We will do our best to handle related matters as soon as possible. If you have any questions or emergencies, please feel free to contact us.
Thank you again for your trust and support for CZL Express.
Sincerely, CZL Express
At CZL Express, we understand the importance of financial settlement flexibility…
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